Our terms and conditions for any preservation or display project are in place to clearly explain the process and delivery expectations for you, our customer. They are also there so that you can be confident that Sentimental Preservation will care for your keepsakes and mementos for you while they are in our care.
Please click the links below to download a Gown Preservation or Flower Preservation Terms and Conditions form, print and read throughly, sign and date, then return it to us. Please contact us should you have any questions.
Gown Preservation ~
Once the price for preservation of the wedding gown is set, one-half of the total price shall be paid by Customer at the time of delivery of the wedding gown to Sentimental Preservation. Full payment of remaining balance shall be paid by Customer at the time Customer picks up preserved gown.
While all attempts to remove as much staining as possible will be made, Customer acknowledges and understands that Sentimental Preservation cannot guarantee that all stains will be removed from gown. Successful cleaning depends on type of fabric, type of stain and age of stain. Sentimental Preservation will not be responsible for stains that cannot be removed in the cleaning process.
Sentimental Preservation will repair or replace the monetary value of Customer’s gown (as stated below) in the event that the gown is damaged while in our care.
At the time that Customer picks-up preserved gown, Customer shall inspect the gown for any damage. Once Customer removes gown from the premises, Sentimental Preservation will not be responsible for the condition of the gown.
Due to limited space, Customer agrees to pick-up finished gown within 7 days of notification by Sentimental Preservation that gown is completed. In the event that Customer has not contacted and/or arranged for pick-up of gown within 14 days of notification that gown is completed, Sentimental Preservation shall charge customer a $20 storage fee for each additional week the gown remains on the premises. In the event that Customer does not contact Sentimental Preservation within 90 days of notification, Customer’s gown will be considered abandoned, gown will become property of Sentimental Preservation and Customer shall have no right to receive monetary reimbursement for gown.
In no event shall Sentimental Preservation become liable to Customer beyond the below-stated value of Customer’s gown. Customer releases Sentimental Preservation for all liability beyond such value.